Information Technology


Types of Hardware




Used on a desk and has greater functionality


Used for portable computing



Effective communication is critical for the survival of any organisation and one of today’s most important methods of communication is email.  To maximise growth potential organisations should have access to email and know how to use it to best effect.  There are several methods of providing email and the approach used will depend of the size of the organisation.  The main types are:




Operating Systems

An operating system is the software that makes the computer function.  There are three main operating systems in use today:

  • Windows (Microsoft)
  • Apple
  • Linux

The decision as to what platform you use is very much a case of personal choice - there are advantages and disadvantages to each system.  It should be noted that no matter what platform you eventually choose, they all require a certain amount of technical expertise to support them particularly if the systems are networked.

Web Sites

Nowadays an organisation should have a good web presence.  Creating a web site is not difficult but care should be taken during its design so that it represents the organisation in an appropriate way.

Data Protection Act Checklist

Use the following checklist to help you to comply with the Data Protection Act.

If you can answer ‘yes’ to all of the questions below then it shows that you have an understanding of the Act and that policies and procedures are in place.

This understanding does not however guarantee compliance.

Data Protection Act

The Data Protection Act exists to protect personal data held by organisations against misuse.

If an organisation holds any information about clients, employees or suppliers, it is legally required to protect that information.  To comply with the regulations in the Data Protection Act, organisations must do a number of things.  These behaviours are encapsulated in the following points:

Data Security

Every organisation has data and this is one of its most valuable assets.  Most users have experienced the impact of losing data and the problems this creates. It is important that all data is backed up on a regular basis to ensure it can be recovered in the event of a disaster.  The definition of a data backup is the copying of data from one storage medium to another so that it can be restored in the event of the loss of the original.

All organisations should have a documented procedure for data backups.  This should include:

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